ACCOUNT MANAGER - CALGARY, ALBERTA

Please reference Job ID Number 2601001 with your application. 

Job Title: Account Manager

Job ID: 2601001

Position Type: Permanent, Full-Time 

Date: January 8, 2026

Office Location: Calgary, Alberta

Annual Base Salary: $120,000 - $140,000

Company Overview

At Apex Automation, we deliver cutting-edge industrial automation solutions tailored to meet the needs of today’s industries. From the initial planning stages to final commissioning, our team is dedicated to providing exceptional service every step of the way.  We combine our expertise with a commitment to Intelligence, Ingenuity, and Integrity—our guiding principles that ensure every project is executed with precision and care. 

Our solutions encompass a wide range of services, including detailed automation engineering, software development, and the installation of electrical and instrumentation systems. 

If you have a desire to make a difference in automation and create great solutions for our customers, the join our growing, dynamic, and innovative team at Apex. 

Job Summary

Account Managers plan, foster, organize, control, direct, and evaluate the activities of assigned client accounts within the company, under the direction of the VP Operations. They establish project plans according to clients’ objectives and guide them through the implementation of the proposed strategies. Account Managers arrange for the purchase and sale of products and services and monitor the portfolio to ensure its quality, relationship longevity, and profitability. Account Managers also help to expand business and attract new clients. 

Key Responsibilities

• Lead projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and implementation plans, including risk mitigation.  
• Prepare contracts and negotiate revisions, changes, and additions to contractual agreements.  
• Build and develop the project team to ensure maximum performance, by providing purpose, direction, and motivation.  
• Coordinate internal and external resources to ensure that projects adhere to scope, schedule, and budget.  
• Analyze project status and, when necessary, revise the scope, schedule, or budget to ensure that project requirements can be met.  
• Establish and maintain relationships with project stakeholders and vendors, providing day-to-day contact on project status and changes.  
• Report project outcomes and risks to the appropriate management channels and escalate issues, as necessary, according to project work plan.  
• Ensure applicable industry, client, and Apex standards and procedures are employed by the project team to maintain high-quality management.  
• Maintain working relationships with existing clients to ensure that they receive exceptional service, providing recommendations for services to grow the sales relationship.  
• Develop and maintain technical product and service knowledge to explain features to clients, capabilities, offerings and answer questions about goods or services.  
• Maintain accurate records of all contacts, meetings, contracts, and agreements.  
• Resolve complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.  
• Identify and solicit potential customers by setting appointments, making effective qualifying sales calls, and managing sales cycle to close new business in all service categories.  
• Achieve agreed upon sales targets and outcomes within schedule.  
• Prepare client proposals, estimates, quotes, and other required documentation to illustrate the benefits of services.  
• Deliver executive-level sales presentations and estimates to clients, providing input into product design where goods or services must be tailored to suit clients' needs.   
• Assess market conditions and competitors' activities and develop an awareness of emerging markets and trends and recommend changes in products, service, and policy.  
• Keep executive management informed by participating in regular sales planning meetings.  
• Manage annual revenue between $3-5 million, ensuring alignment with business goals and client expectations.  
• Maintain average utilization of the project execution team above 80%, supporting efficient resource deployment and project delivery.  

Qualifications 

• Bachelor’s degree in Engineering (Electrical, Mechanical, Computer Science, or related field). A Master’s degree or relevant certifications (e.g., PMP, PE) is highly desirable.  
• Minimum of 7-10 years of experience in industrial automation engineering, with at least 3-5 years in a senior or lead role. Proven track record of successful project management.  
• Extensive knowledge of industrial automation systems, control systems, PLCs, SCADA systems, and related technologies. Proficiency in engineering design and analysis tools.  
• Strong leadership abilities with experience in managing and mentoring engineering teams. Excellent interpersonal and communication skills.  
• Demonstrated experience in managing complex engineering projects, including planning, budgeting, and resource management.  
• Exceptional analytical and problem-solving skills, with the ability to tackle complex technical issues and develop effective solutions.  
• Proven ability to interact effectively with clients, understand their needs, and deliver high-quality engineering solutions. 

What Does Apex Automation Offer? 

• Meaningful Impact: Be part of a team that delivers solutions shaping the future of automation and solving real-world challenges for clients worldwide. 
• Diverse Opportunities: Work on projects across industries and gain exposure to a variety of cutting-edge technologies and systems. 
• Continuous Learning: Unlock your potential with access to training from industry leaders, including Schneider Electric, Rockwell, and Fortinet, alongside in-house mentorship programs. 
• Collaborative Environment: Work with a team that values collaboration, fresh ideas, and creating lasting partnerships with clients and employees alike. 
• Tools for Success: Stay ahead with resources, tools, and training designed to help you excel in your role and beyond 
• Robust Benefits Package: From health benefits to RRSP matching, we’ve got you covered. 
• Flexibility & Support: We empower you to achieve your goals while maintaining a healthy work-life balance with paid time off and wellness incentives. 
• Cell Phone Allowance: Receive a monthly allowance to cover your cell phone expenses, ensuring you stay connected and productive. 
• Flexible Working Hours and Remote Work Options 
• Recognition & Company Culture: Thrive in a positive and inclusive company culture that values your contributions, fosters mutual respect, and encourages innovation and growth. Enjoy various company-organized social activities that strengthen team bonds and create a fun, engaging workplace. 
   

Apex Automation is an equal opportunity employer. We are committed to recruiting and retaining the best employees within the industry. We believe a diverse and inclusive workforce drives innovation and makes our company stronger. We are committed to fostering a safe and positive environment that respects people’s dignity, ideas and beliefs. We are pleased to consider all qualified applicants to join our team as we continue to grow and build a strong and varied workforce.